User Manager *** * *

Create Batch

* Create Batch * ** * Purpose * -To create a batch file and upload for processing from within BackOffice. The system will automatically create both the header record as well as the trailer record in accordance with the iVeri * Action: * The  result shows the status of the batch(es) for the selected period. If there is a difference between the # Processed and # Reconciled, then click on the View Errors button. This brings up the list of failed/error transactions in the selected batch. Drag your mouse over the Status of a particular transaction and the reason for the failure will be displayed for the selected transaction. Please Note: This Creation is a once-off batch which cannot be retrieved for editing or use again after it has been created and uploaded. A new batch needs to be created us

Lite BackOffice User Guide

*Lite* ** iVeri Lite is a Fast, Flexible, Robust and Efficient payment solution for Internet Merchants. iVeri Lite is a payment solution that enables merchants to accept payments from their cardholders through their own website, the payment page is customizable by the merchant and easy to integrate to their environment. This allows the merchant to accept payments using multiple payment methods that can be availed for the merchant. A website developer in the iVeri Merchant BackOffice can configure the look and feel of the secure payment page that is hosted by the iVeri Payment Gateway.

View Batch

* View Batch * ** * Purpose * - To view the status of batches that have been uploaded for processing and view any errors / failed transactions in a completed batch. * Action: * Select the Application ID , Search for period, view the batch file uploaded errors if any.

Print Report – Batch Summary

Print Report – Batch Summary * ** Purpose - *To View/Print the report of a processed batch in either PDF – Downloadable PDF View or XLS – Excel Spreadsheet formats. This function will produce a report summarizing the transactions by Result Description in the selected batch Choose an Application ID Determine the search criteria of data you want to retrieve. Action: * Select the file format you wish to obtain from the drop down (either the default PDF, CSV or XLS) and then select the file from the list which you want to download and click on Print. This will bring up the following screen. The Print Button will start an automatic download in to you PC Please Note: If your file contains more than 10000 records, then the time in the message above will show 20 minutes. It is recommended that you

Core Functions in Backoffice

Core Functions in Backoffice* ** The merchant portal Backoffice allows for the following core functions Management of User Creation of users Transaction Types allowed per user created Backoffice functionality views allowed Applications permitted on a user created Transaction Reports & Listing & Lookups Recon Reports Blacklisting of cards Customise payment request page with Merchant’s Corporate Identity. Create Transaction Requests Process Subsequent Transactions (Refunds)

Merchant URLS by Acquirer

Merchant URLS by Acquirer * ** Nedbank Merchants [1] CSC Merchants [2] CBZ Merchants [3] I&M Merchants [4] CIM Merchants [5] [1] https://backoffice.nedsecure.co.za/ [2] https://backoffice.cscacquiring.com/ [3] https://backoffice.host.iveri.com/ [4] https://backoffice.host.iveri.com/ [5] https://backoffice.merchant.cim.mu/

Merchant Interface Functionality

Merchant Interface Functionality* **

Welcome Page

Welcome Page * ** / Purpose /* - Reflects who is logged in and provides the menu options which the logged in user is able to access or use.

Print Report – Batch Details

Print Report – Batch Details * ** Purpose *- To view a list of all transactions performed for a selected Date or Period. Action: * In the menu bar, Select Batch, Transactions, View, Transaction History. Click on the Application ID you wish to view Transactions. If you only have one Application ID, this page will NOT be displayed, and you will be automatically taken to the Choose Date/Period page. Select the Date or Date range and click on Search. This will bring up the list of ALL transactions performed for your selection. Point 2. Action:  * Select the file format you wish to obtain from the drop down (either the default PDF, CSV or XLS) and then select the file from the list which you want to download and click on Print. This will bring up the following screen. The Print Button will star